Privacy Policy

Oliver McGowan Academy

Website: https://olivermcgowanacademy.com

Last Updated: 14 July 2026

1. Introduction

Oliver McGowan Academy respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, submit an enquiry, request a quote, book training, or otherwise interact with us.

It also explains your privacy rights and how the law protects you.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Oliver McGowan Academy provides professional Oliver McGowan Mandatory Training and learning disability and autism training services for healthcare providers, organisations and individuals across England.

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Website: https://olivermcgowanacademy.com

Email: info@olivermcgowanacademy.com

3. Information We Collect

We may collect, use and store the following types of personal information:

Your name
Email address
Telephone number
Postal address (where required)
Organisation or employer details
Training booking information
Enquiry details and correspondence
Information you provide through contact forms, quote requests or booking forms
Technical information such as your IP address, browser type, device information and website usage data collected for security and website performance

We only collect information that is relevant to providing our services and operating our website.

4. How We Collect Your Information

We collect information when you:

Complete a contact form
Request a quotation
Book a training course
Contact us by email or telephone
Subscribe to updates or newsletters (where applicable)
Interact with our website
Use our online booking system

Some technical information may also be collected automatically through cookies and similar technologies.

5. How We Use Your Information

We use your personal information to:

Respond to your enquiries
Process and manage training bookings
Deliver our training services
Send booking confirmations and important course information
Provide customer support
Improve our website and services
Maintain website security
Manage our relationship with you or your organisation
Send service updates or marketing communications where permitted by law
Comply with legal and regulatory obligations
Protect our legal rights where necessary

6. Lawful Basis for Processing

We only process your personal information where we have a lawful basis to do so.

These include:

Performing a contract with you
Taking steps before entering into a contract
Our legitimate business interests
Compliance with legal obligations
Your consent where required

7. Marketing Communications

From time to time, we may send information about our training courses, services, events or special offers.

You can unsubscribe from marketing communications at any time by:

clicking the unsubscribe link in our emails; or
contacting us directly at info@olivermcgowanacademy.com.

We will never sell your personal information to third parties.

8. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

Training administrators
IT and website service providers
Hosting providers
Payment processors
Professional advisers
Regulatory authorities where legally required
Other service providers involved in delivering our services

All third parties processing personal information on our behalf are required to protect your information and comply with applicable data protection laws.

9. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information from:

unauthorised access;
accidental loss;
misuse;
alteration;
disclosure; or
destruction.

Although we take reasonable precautions, no internet transmission can ever be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as necessary to:

provide our services;
fulfil legal and regulatory obligations;
resolve disputes;
maintain business records;
enforce our agreements.

When personal information is no longer required, it will be securely deleted or anonymised.

12. Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Request restriction of processing
Object to certain processing activities
Request transfer of your information where applicable
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your information has not been handled correctly.

13. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and enhance website functionality.

For more information, please read our Cookie Policy.

14. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised “Last Updated” date.

We encourage you to review this policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.